BizTalk Server 2013 R2 Installation: Error 1921

The Problem:

When installing BizTalk 2013 R2 on a fresh development machine, I encountered the following error: “Error 1921.Service Windows Management Instrumentation (WinMgmt) could not be stopped. Verify that you have sufficient privileges to stop system services.”

BizTalk Server 2013 R2 Installation Error 1921_1

As my “Trend Micro Office ScanAgent” (the OfficeScan NT Listener in the screenshot) was dependant of the “Windows Management Instrumentation service”, I was not able to stop it manually:

2015-01-28 11_44_05-BizTalk Server 2013 R2 Installation Error 1921_2

The Solution:

However: I was able to change the startup type of the WMI service:

BizTalk Server 2013 R2 Installation Error 1921_3

So change to startup type of the WMI service to “Disabled”, do a Windows restart and you should be able to re-run the BizTalk installer without the previous error… You will however experience a new error…

BizTalk Server 2013 R2 Installation Error 1921_4

This makes sense as we completely disabled the WMI service. So, change the startuptype back to “Automatic” and start the WMI service yourself (this should be possible now):

BizTalk Server 2013 R2 Installation Error 1921_5